Claims and Returns

Our defects liability and warranty conditions are described in our Business terms and conditions, especially in articles no. 7 (for consumers) and no. 8 (for entrepreneurs).

If you have any doubts about a quality or completeness of your delivery, please contact us (the best by email). Please do not forget to identify your order.

In case of withdrawal from the contract please fill in this form and send it to us by email or together with your returned product(s).
 

Peek inside the production of wedding rings

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Dear customers,
 
We are planning to increase our prices by 10–15% from March 16, and we would like to inform you of this in advance.
 
If you have your eye on a ring or other piece of our jewellery, now is the best time to order — you can still get it at the current prices.
 
Thank you for choosing our jewels and supporting our work. We really appreciate it!
 
Kredum Art